How HUGO Works
How does HUGO Uninterruptible Power Supplies Work?
When your city power is normal, HUGO passes the electricity directly to your tankless water heater while monitoring your AC input. When and if your AC input drops outside of voltage safety zone, HUGO will immediately transfer to battery (DC) mode.
When you have a power outage, within 12 milli-seconds (if no flow sensor is installed), the HUGO unit will direct and convert the battery's 12VDC battery power to 120VAC pure sine wave electricity to your appliances.
If the flow sensor is installed and a power outage occurs, HUGO will remain in standby mode until it detects water flow. Once water flow is detected, HUGO will begin converting DC to AC, enabling your tankless water heater to power on. After you've finished using water and all water taps are closed, HUGO will cut power to the tankless water heater after a 5-minute delay to conserve battery life for future hot water use. With typical daily hot water usage of about one hour, the HUGOv2-L30 LiFEPO4 battery can provide sufficient power for 3 to 7 days, depending on your tankless water heater's specific energy consumption, and the HUGOv2-L50 will provide 70% more runtime compared to the L30.
Now, you will never have to worry about natural disaster caused power outages or your utility company doing maintenance or repair work.
IMPORTANT: Ceramic heaters are used inside most of the tankless water heaters to prevent the
heat exchanger from freezing and causing leaks that could be expensive to fix or replace. If you lose power to your tankless water heater, this feature won't work. With HUGO installed, the integrated temperature sensor will operate in the same way as the ceramic heater does. If you lose power and the outside temperature drops below 37 deg F, HUGO will send the battery power to your tankless system regardless of the water demand. This will ensure that your tankless water heater has the power it requires to protect heat exchangers from freezing.
heat exchanger from freezing and causing leaks that could be expensive to fix or replace. If you lose power to your tankless water heater, this feature won't work. With HUGO installed, the integrated temperature sensor will operate in the same way as the ceramic heater does. If you lose power and the outside temperature drops below 37 deg F, HUGO will send the battery power to your tankless system regardless of the water demand. This will ensure that your tankless water heater has the power it requires to protect heat exchangers from freezing.
DISCLAIMER: HUGO WILL NOT PREVENT FREEZES THAT OCCUR IN YOUR PLUMBING PIPES WHICH MAY CAUSE A RUPTURE ALONG YOUR PLUMBING LINE. IF YOUR PIPES FREEZE AND RUPTURE, THE RUPTURE NORMALLY OCCURS AT THE POINT OF LEAST RESISTANCE, WHICH MANY TIMES IS AT THE BEND IN THE HEAT EXCHANGER OF YOUR TANKLESS WATER HEATER. HUGO'S ONLY FUNCTION IS TO ENSURE THAT THERE IS POWER TO THE WATER HEATER. CHECK WITH YOUR WATER HEATER MANUFACTURER ON FREEZE LIABILITY PROTECTION. HUGO WILL NOT WARRANT ANY LIABILITIES OCCURRING FROM FREEZES.
Is the thought “how do uninterruptable power supplies work” still pondering through your mind? Contact our team today, and we will be happy to answer any questions you may have.